Exactly what is Corporate Backup?

Corporate Backup is a very unique way of backing up your data. The files you select on your computer are encrypted and sent through the Internet to one of our Backup Servers. This is all done automatically and ensures you are protected not only from hard drive failure, but also from fire, flood, theft and user error.

Why do I need to backup my files?

Because your files are important! What would happen if your computer crashed and left your accounting files unreadable?

But I already backup my data, why should I use Corporate Backup?

Answering a question with a question how often do you backup your data, and how often do you take them physically away from the originals? These days there is just so much going on that people overlook doing backups until it is too late.

Corporate Backup is safe, reliable, easy and passive. Your time is better spent elsewhere - not worrying about doing backups, or if they have been done properly!

How secure is it?

We use 256bit AES encryption to encrypt your data even before it leaves your computer. It is then sent securely across the Internet to one of our purpose-built backup-only servers. We do not use standard file transfer protocols such as HTTP and FTP to keep your data as secure as possible.

Does this mean you have full access to all of my files?

No. Although the files sit on our servers, they are encrypted. Not even we can access your data without your password.

How long does it take to backup?

This depends on how much has to be backed up, and the speed of your Internet connection. Only files that are changed are backed up so, after the initial backup, we find that the daily backups for most of our clients usually take less than 3 minutes. All backups happen in the background and you can continue working as usual.

How do I know if my backups are working?

You are sent a report by email every time you do a backup. This report lets you know everything about your backup, including if there were any issues.

What do I need to do after my backup schedule is setup?

Absolutely nothing. Just relax knowing that your files are safe and secure.

Can Corporate Backup reduce my insurance premium?

Yes! By showing that you have appropriate backup systems in place, your business continuity premium can be lessened.

I accidentally overwrote/deleted/made wrong changes to a document. Can I get my original back?

Of course. Just follow the simple restore process and choose the date of the file that you want to be restored.

Is absolutely everything on my computer backed up?

No, this is overkill and would take forever. Generally we identify the folders that have your data and backup only them, but we give you the option of scanning your hard drives for Word docs, Excel spreadsheets, etc.

Can I backup networked drives, external hard drives, USB thumb drives?

Of course! Many people these days store information on USB thumb drives for extra portability it would be silly not to back these up! Feel free to backup files from all over your network with just a single copy of Corporate Backup.

What does it cost to have multiple copies of Corporate Backup?

Nothing. You can run as many copies on as many computers as you like they just all share the same space on our servers.

My ISP charges for usage, wont they charge me a lot of money?

Most ISPs dont charge for files that are sent from your computer, only files that you download. Also as only the files that have changed are backed up, it is just your first backup that might be a bit large.

If youre concerned about this, Corporate Backup gives you the ability to do your first backup onto an external USB drive or memory stick and send it into our office. We load it directly onto our servers and the rest of your backups go through the Internet.

How do I restore my files?

Just open up Corporate Backup, hit the restore button and follow the wizard! You can choose some or all of the files to retrieve.

If you have a large backup and want your files in a hurry, we can extract your backup directly from our servers and mail it to you in the form of DVD, memory stick, or external hard drive.

How many times can I backup and restore my data?

As many times as you like there is no charge.

Can I install the software myself?

Sure! Our software is very easy to use. If you get stuck you can always call us for help and we can steer you in the right direction.

What happens if the Corporate Backup servers fail?

We have multiple servers in multiple locations so that in the off chance there is a server failure or a site failure, your backups will still run flawlessly.